Privacy Policy

Last updated:19/09/2024

At drarthurturow.com.au, the website for Dr. Arthur Turow Orthopaedic Surgeon in Adelaide, South Australia, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information you provide while using our website. By visiting and using our website, you agree to the practices outlined in this policy.

1. Information We Collect

When you visit our website, we may collect personal information that is necessary to provide services or respond to inquiries. This information may include:

Personal details: Name, email address, phone number, or other contact details if you choose to provide them via our contact forms.
Website usage data: Information about your interactions with our website, including your IP address, browser type, operating system, and pages visited.
Cookies: Small files placed on your device to improve your browsing experience and analyze website traffic (see Section 5 on Cookies).

2. How We Collect Information

We collect personal information from you in the following ways:

Directly: When you submit information through forms on our website (e.g., contact forms, appointment requests).
Automatically: As you navigate our website, we may collect information about your usage patterns through cookies, web beacons, and analytics tools.

3. How We Use Your Information

The information we collect is used for:

Responding to your inquiries or appointment requests.
Improving the functionality, performance, and content of our website.
Monitoring and analyzing website traffic and user behavior to improve the user experience.
Communicating with you about our services, if you have opted to receive such communications.
We will not sell or share your personal information for marketing purposes.

4. Disclosure of Information

We may disclose your personal information:

To third-party service providers who assist us in operating our website and providing our services (e.g., hosting providers, analytics services).
If required by law or to protect our legal rights.
With your consent, in cases where sharing your information is necessary to provide you with a service (e.g., appointment scheduling or referrals to healthcare providers).

5. Cookies and Tracking Technologies

Our website may use cookies, which are small text files stored on your device, to enhance your browsing experience. These cookies help us:

Analyze traffic and user behavior on our website.
Store your preferences and login information (if applicable) to improve website functionality.
You can control cookie preferences through your browser settings. However, disabling cookies may limit some features of our website.

We may also use third-party analytics tools (e.g., Google Analytics) to track and report on website traffic. These tools may collect and store non-personally identifiable information about your visit, which helps us better understand website performance and improve user experience.

6. Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. Our website uses secure hosting services, and any sensitive information provided via forms is encrypted through Secure Socket Layer (SSL) technology. However, no method of online transmission is completely secure, and we cannot guarantee the absolute security of your data.

7. Third-Party Links

Our website may contain links to external websites operated by third parties. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of any external websites you visit from links provided on our website.

8. Accessing and Updating Your Information

You have the right to request access to any personal information we hold about you and to request corrections or updates. To do so, please contact us using the information provided in Section 10. We will take reasonable steps to ensure your information is accurate and up-to-date.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the “Last updated” date will be revised accordingly. We encourage you to review this policy from time to time.

10. Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us at:

Level 2, 120 Angas Street
Adelaide, South Australia
Phone: 0882364179
Email: adminturow@woc.com.au